Disappointing Experience – Not Worth the Hype or the Price I stayed at this all-inclusive resort in Tarida, and unfortunately, it was a very disappointing experience from the moment we arrived. We got there on the day the resort officially opened for the season, and it was immediately clear that the staff was completely unprepared. No one seemed to know the basic information about food service or drink hours—every question we asked was met with confusion or conflicting answers. To make matters worse, the resort is extremely isolated. It’s far from everything—beaches, nightlife, and tours. A simple taxi ride to town costs a fortune, and it takes at least 30 to 40 minutes to get anywhere remotely interesting. There's no delivery service available either, so if you miss a meal, you're out of luck. And that’s exactly what happened on our first night. We spent over an hour going back and forth with the staff just trying to find the buffet, and by the time we finally figured it out, dinner was over. We were starving, and the only thing they offered us was a plate of cold leftover chicken spread from the morning. For an “all-inclusive” experience, this was completely unacceptable. We had booked a 4-night stay, but after just one night, we realized this resort was not the right place for us—especially if you're in Ibiza to enjoy the nightlife or explore the island. We asked for a refund for the remaining nights, explaining our situation, but they only refunded us for one night




Family hotel in Ibiza, Ibiza
Overlooking the bay of Cala Tarida, 18 km from Ibiza Airport, this all-inclusive resort offers six pools, one of them with a water park, along with a kids club, a playground, babysitting and cribs. Parents can enjoy the spa, the shows and meals included at several restaurants. That said, one source lists the property as adults-only, so it's best to confirm that children are welcome before you book.
- Kids club
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The kids club
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Rooms & prices
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Family reviews
9% of the hotel's guests travel as a family.
Acces a la mer tres facile. Buffet incroyable et excellent. Personnel au top, tres aimable, soucieux du bien-être des vacanciers.
Goede plek om met kids naartoe te gaan. Er is voldoende op het resort te doen. Groot nadeel: het resort is NIET all-inclusive ondanks dat dat wel zo verkocht wordt. Je kunt op enkele plekken gebruik maken van eten en drinken, maar de meeste restaurants en bars zijn tegen extra kosten. Ander voorbeeld: de strandbedjes moet je gewoon huren en zitten dus niet bij je verblijf. Ook apart dat er geen drinkwater op de kamer achtergelaten wordt (alleen 1 fles bij aankomst). Wij hadden een kamer met een swim-up pool. Met onze kleine was dat heel prettig. De bedden waren ook goed. Het is dus vooral echt jammer dat je nog steeds voor een hoop bij zal moeten betalen. Het buffet restaurant is inclusief maar eigenlijk wel een eetschuur. En daarnaast beperkt geopend. Het personeel is heel vriendelijk en netjes. De kamer, het restaurant en de tafels zagen er altijd netjes uit. Al met al een prettig verblijf maar geen droombestemming
Echt een geweldige accommodatie! Bij aankomst was er helaas geen kamer voor ons beschikbaar. We mochten daardoor een nacht verblijven bij een ander Insotel hotel wat eveneens helemaal top was. De volgende dag terug naar Insotel Tarida, een kamer upgrade gekregen (met zwembad). Het hotel beschikt over diverse faciliteiten. De all-in clusive formule is heel uitgebreid, zowel qua drank als qua eten. Het buffet restaurant biedt heel veel heerlijke gerechten. De ligging van het hotel is top, aan het strand van Cala Tarida. Vriendelijk en behulpzaam personeel.
Reviews from families, provided by our partner Nuitée. TinyPacker does not check them itself. The summary is generated automatically from these reviews.
Amenities
Family essentials
- Kids' poolTo be confirmed
- Water slidesTo be confirmed
- Water parkTo be confirmed
- Wading poolTo be confirmed
- Walk to the beachTo be confirmed
- All-inclusiveTo be confirmed
- Kids' buffet or menuTo be confirmed
- Family roomsTo be confirmed
- Connecting roomsTo be confirmed
- Crib
- Evening babysittingTo be confirmed
- Kids' discoTo be confirmed
- ParkingTo be confirmed
All hotel amenities
For kids
- Playground
- Supervised childcare
Dining
- Snack bar
- Free breakfast
- Free buffet breakfast
Sports & wellness
- Gym
- Spa
- Garden
- Terrace
Services
- 24-hour front desk
- Free Wi-Fi
- Luggage storage
- Concierge
- Free parking
Good to know
Check-in & check-out
Worth knowing
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Reservations are required for spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. A deposit may be required at the property.
Where the hotel is
Ibiza, Ibiza
Page last updated November 13, 2026.
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