1 waiter manager almost mess up everything
Everything was good. Except small think they can fix easily tunisian food was not all that . But restaurant seating clean and everything look new good service . But if you go to the restaurant a la carte next to the sea they have nice food and value price £30 average for 3 people if you order everything in the food menu doesn't cost more than £150 really good value . But because they don t have enough table in friday Saturday they start treating hotel customer really bad and prioritise outsider , i experience that friday I didn't go to the buffet ( free ) I have good sleep I decide to go restaurant a la carte to have Italian pizza me wife and daughter. I seat like always but quickly waiter come tel me it s reserve ( no reserve sign in the table ) when come before ( twice )they ask me to seat without asking if i reserve .... but when I was talking to him 1 manager come to me and he just say to me (he was screaming) in the bad way : this restaurant a la carte you need to paye, basically he was trying to say to waiter don t waist your time i am telling him you need to paye than he s going to leave. I told him I did come before to this restaurant and you always treat bad and always try to remind me we need to paye .i did told him what everybody think about him . But he keep laughing in the back ,my wife and my daughter was watching. When I finish I ask for bill some waiter told this manger to prepare the bill and he add don t forget 20 pourcent.( they give 20 pourcent off if you staying in the hotel ) Than he start making fun about the 20 pourcent....... everybody laughing all waiter . Than I stan up told what I am thinking ( in tunisian language) make sure every body Everybody knows what s happen . The Good think restaurant boss was witness of all that and he start blaming him little bit( i know it s just to make me come down but it s ok i take that ) . I always go holiday other country Spain Greece... but this summer want to come to my country and be treated like this by this person make me feel bad for my country .Anyway I did have talk with hotel manger really good person . Hope this a accident it s wakup call for this waiter ( manager) to treat every one the same . If he do that to the wrong person can finish bad for him . Never Make fun of men in front of he s Family never . All staff was good reception ..... . Air-conditioners really good, strong wifi in the hotel and offert late checkout for 150dinard ( 8 pm)good value . I didn't give 5 start because of this person treat me bad and try to make fun of me when I was sitting with my family
