the freezing pool water, rude staff response regarding the pool, left us disappointed with our swim-
The food was great and offered plenty of delicious options during our stay. We also really loved the hotel's location, as it is conveniently close to the marina. Overall, most of the staff members were super kind and welcoming.
The outdoor pool water was completely freezing, making it impossible to swim, and the staff member we asked was rude when we requested warmer water or access to the indoor pool. Additionally, it was disappointing that the snooker (pool) game wasn't free, which is unexpected for an all-inclusive hotel. Finally, while the location is great for the marina, it is quite far from the old town.












